Overview
This Privacy Policy explains how St. Louis Dermatology & Cosmetic Surgery (“we,” “us,” or “our”) collects, uses, and protects information gathered through this website. It applies to your use of cosmeticdermatologystlouis.com and the forms and features available on it.
This policy covers information collected through our website only. It does not govern protected health information (PHI) created or maintained as part of your medical care. The use and disclosure of your medical information is described in our separate Notice of Privacy Practices, which is provided in accordance with HIPAA. Please do not include detailed medical history or sensitive health information in website forms or email.
Information we collect
Information you provide
When you submit an appointment request or contact form, you may provide your name, phone number, email address, and any details you choose to share about the reason for your visit. We use this information to respond to your request, schedule appointments, and communicate with you about your care.
Information collected automatically
Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser type, device information, pages viewed, and the dates and times of your visits. This information helps us understand how the site is used and improve its performance.
Media
If you submit images to us, please avoid including embedded location data (EXIF GPS), as that data could be extracted from a downloaded file.
Cookies and analytics
Our website uses cookies and similar technologies to support core functionality and to understand how visitors interact with our pages. Cookies are small files stored on your device; most browsers let you refuse or delete them through your settings, though some features of the site may not work as intended if you do.
We use Google Analytics to collect aggregated, non-identifying information about site usage, such as which pages are most visited and how visitors find us. This helps us improve the experience for our patients. You can learn more about how Google handles data at https://policies.google.com/privacy.
Embedded content from other websites
Pages on this site may include embedded content such as videos or maps. Embedded content from other websites behaves as if you had visited that website directly. These third parties may collect data about you, use cookies, and monitor your interaction with that content according to their own privacy policies.
How we use and share your information
We use the information we collect to respond to inquiries, schedule and manage appointments, operate and improve our website, and meet our legal and regulatory obligations. We do not sell your personal information.
We may share information with trusted service providers who help us operate our website and communicate with patients, such as hosting, analytics, and scheduling vendors. These providers are permitted to use your information only as needed to perform services for us. We may also disclose information when required by law.
How long we retain your information
We retain information submitted through our website for as long as needed to respond to your request, fulfill the purposes described in this policy, and comply with our legal, administrative, and security obligations. Information related to your medical care is retained according to our medical records policies and applicable law.
How we protect your information
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission over the internet is completely secure, however, so we cannot guarantee absolute security. Please avoid sending sensitive medical details through website forms or unencrypted email.
Your choices and rights
You may request access to, correction of, or deletion of personal information we hold about you that was collected through this website, subject to information we are required to retain for legal, administrative, or security reasons. To make a request, contact us using the information below.
Children’s privacy
Our website is not directed to children, and we do not knowingly collect personal information online from children. Appointment requests for minor patients should be submitted by a parent or legal guardian.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact us
If you have questions about this Privacy Policy, please contact us:
St. Louis Dermatology & Cosmetic Surgery
520 E Cherry St, Troy, MO 63379
(314) 834-1400
Contact us online
Effective date: 06/20/2026